When leaders embrace their responsibility to care for people instead of caring for numbers, then people will follow, solve problems and see to it that that leader’s vision comes to life the right way, a stable way and not the expedient way.
Employee experience is the sum of all perceptions an employee has about the interactions with the organization. All contacts with employer, customers, supervisor, colleagues and work environment lead to good and bad experiences that an employee forms to the image he has of the organization.
Employees now expect transparency, opportunities for growth, and a workforce experience that is both challenging and fun. Culture, values, and vision all tie into the employee experience. According to Gallup Polls 87% of employees worldwide are not engaged at work.
A significant larger group of disengaged employees are actively seeking new opportunities (73% versus 37% of the engaged employees).
A dissatisfied worker may also lack the motivation to perform up to par, and companies with unhappy workers are known to experience a loss in profits.
Clients don’t come first, employees come first.
If you take care of your employees, they will take care of your clients.
Engagement boosts productivity
A satisfied and cared-for teammate, on the other hand, often performs better, stays at the company longer, speaks highly of the organization, and helps boost company morale.
An employee that feels valued, challenged, and seen will lead to more positive referrals, healthier retention rates, and a better-oiled organization.
Most importantly, it reflects the fact that the organization cares about its people, which should be the top priority for every company.
Employee experience goes far behind annual raises, vacation time, and a pat on the back every now and then. Improving your employee experience can help you create a happier, healthier, and more productive work environment for everyone.
Would you like to know how PEER can help you enhance your employees’ experience? Feel free to contact us!